Merchandise ordered on chis.com.au can be shipped to Australia, North America, Asia and most European countries. Also we ship our purchases internationally.
You can track your order at any time online via our Order Status page. You will need to provide your email address and order number.
Shipping and Delivery
We offer free shipping for online orders.
Delivery time: 5-8 working days usually.
SOME ITEMS MAY SHIP SEPARATELY
Due to varying item availability, multiple items in a single order may be shipped separately. Each shipment will have its own tracking number and can be tracked on the Order Status page under the same order number.
SHIPPING TO MULTIPLE ADDRESSES
We currently do not ship orders to multiple addresses.
OUT OF STOCK
In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is Out of Stock will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be cancelled, and you will not be charged for that item.
A short shipment occurs when we ship to you fewer items than the items for which you initially were able to place an order. For example, we may ship to you only two of a certain item even though you placed an order for three. If this happens, we will notify you as quickly as possible if we will be able to ship the remaining items later, or if we will have to cancel them.